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Return & Refund Policy

Last updated: January 2026

We want you to love your Geistwear purchase. If you're not completely satisfied, we accept returns within 30 days of delivery.

Return Eligibility

To be eligible for a return, items must meet the following conditions:

  • Items must be unworn, unwashed, and in original condition.
  • All original tags must be attached.
  • Items must be returned in their original packaging.
  • Returns must be initiated within 30 days of delivery.

Non-Returnable Items

The following items cannot be returned:

  • Items that have been worn, washed, or altered.
  • Final sale or clearance items (if applicable).
  • Gift cards.

How to Initiate a Return

To start a return, please contact us at info@geistwear.com with your order number and the reason for the return. We will provide you with return instructions and a return shipping address.

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you need a different size or color, please return the original item for a refund and place a new order for the desired item. This ensures the fastest processing.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a free replacement or full refund.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent, damaged product, or defective product).

Contact Us

For return questions, please contact us:

  • Email: info@geistwear.com
  • Phone: +1 202-333-2013
  • Address: 3009 M St NW, Washington, DC 20007, United States